General conditions for the booking

Tourism Leuven only accepts day trips for groups of 20 people or more. If the actual number of participants is less than 20, you pay a sum calculated on the basis of 20 participants.
Tourism Leuven must have received your application form at least three weeks before the day trip.
You can change the number of participants a maximum of two times, no later than five days before the day trip. If you change the number of participants, a margin of 10% is allowed.
NB: with museum visits you can only change the number of participants up to 2 weeks beforehand.
Some day trips include a bus ride which always employes your group's bus (or transport).
When you book a day trip, you pay a deposit of € 2.50 per person in advance. The letter in which Tourism Leuven confirms your reservation contains that last date for payment of the deposit.
The balance must be payd at least one week before your day trip.
All payments should be made in euro. If you are making transfers from abroad, you must pay all exchange and transfer costs yourself.
Prices include all services expressly specified in this brochure. These prices are 'all in', but drinks during meals are not included. These prices are valid until 31 December 2010.
The group can choose from various menus for lunch. The whole group must choose the same menu.

When you cancel your day trip

If you cancel your day trip, you always pay a € 15.00 administration charge.
If you cancel less than 48 hours before the day trip, you pay in addition the full cost of the trip.
You always pay for the number of people you specified (minimum 20) no less than five days before the day trip, even if there are fewer of you on the actual day.
Tourism Leuven is only an intermediary and cannot be held liable for any deficiencies on the part of the customer and/or the service, or for any possible accidents.

Tel. : +32 (0)16 27 22 73

Fax : +32 (0)16 27 28 38

Open : Open Monday to Friday from 10:00 till 16:00.
Also by appointment.

Address : Professor Van Overstraetenplein 1, 3000 Leuven