Cookie practices

A cookie is a small file of data, stored on your browser when you surf to leuven.be. We use cookies to analyze our website, improve it and make it work properly.

Manage your cookies

Necessary cookies

  • Typekit by Adobe
  • Google Tag Manager

These cookies are necessary to make our website work properly or to make your browsing experience more pleasant.

Name cookie Goal When Period
x-bni-fpc Blocks suspicious traffic, to prevent denial of service. Always 400 days
x-bni-rnfc Blocks suspicious traffic, to prevent denial of service. Always 400 days
language Indicates the language setting of your browser Always 7 days
cookie_agreed Remember that you have accepted cookies Always Always
ajs_user_id Remember events, performance and stability when you make an appointment If you make an appointment 1 year
ajs_group_id Remembers events and use in our appointment module If you make an appointment 1 year
ajs_anonymous_id Counts the number of repeat visitors in the appointment module If you make an appointment 1 year
BNES_SSESS5ff88299
718b78425a91ac955
2da4213
If you make an appointment 18 year
Pingdom (tracker) Warns us when leuven.be is unavailable to visitors. Always Always

Analytical cookies

Google Analytics

We use Google Analytics to see how you use our website. Among other things, we collect this data:

  • IP address (is made partially anonymous)
  • Which pages you visit and in which order
  • Which browser you use (Chrome, Firefox, Internet Explorer ...)
  • Whether you surf on our website with a laptop or smartphone
  • How long your visit lasts and how long you stay on pages

The city has a processor agreement with Google. Your personal data is not visible and will not be shared with other parties.

Name cookie Goal When Period
_ga Identifies you as a unique user in Google Analytics Always Max. 2 year
_gid

Remember which pages you visit

Always Session
_gat Limits data collection when there are many visitors at the same time Always 10 minutes
_gat_ClientID Counts visits and indicates which website you come from Always 14 months

Siteimprove

We use Siteimprove to improve the accessibility and quality of our website. Siteimprove informs us if something goes wrong, such as:

  • Links that don't work
  • Spelling mistakes
  • Readability problems

Your personal data is made anonymous and is not shared with other parties.

Cookies for user research

We use Typeform to ask you why you visit our website. We will use the results to improve leuven.be.

Name cookie Purpose When Period
tf-close Prevents the questionnaire from appearing again during the same visit. When you answer the questions or close the pop-up. Until you close the browser
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