Energy service desk
Professor Van Overstraetenplein 1
When can you call us?
- Monday: 9 - 12 hour
Tuesday: 9 - 12 hour
Wednesday: 9 - 12 hour
Thursday: 9 - 12 hour
Friday: 9 - 12 hour
How to make an appointment.
You can make an appointment to visit the service desk or to have a video call.
Conversation at the service desk
Make an appointment at the city office
Online conversation (video call)
Make an appointment for a video call
How to get there?
- By bike
You can park your bicycle in the free underground public bicycle parking.
There are 3 entries:
- To the left of the city office
- In front of the office complex (at the large KBC building)
- On the right via the underground tunnel at the provincial government office building
- By public transport
- The train station and the main bus station are situated at approximately 200 meters from the city office.
- You cross Martelarenplein and then reach Professor Van Overstraetenplein via the stairs on the ring road, in front of the city office.
- You can find timetables on www.nmbs.be (train) and www.delijn.be (bus).
- By car
- Visitors cannot park under the city office.
- You can park your car for free for a 15 minutes’ short stay on the parking strip in front of the city office.
- The closest car parks are parking De Bond and parking P1 - Parking Station Leuven.
- On foot
You can reach the city office by public elevator via the KBC building or by using the sloping connection between Professor Van Overstraetenplein and the ring road (150m further in the direction of the provincial government office building).
- By car
- There are parking places for persons with reduced mobility in the parking lot of the city office.
- Behind the building turn left towards the second garage door and register there via the intercom device at the entrance.
- You can take the elevator to the reception.
Guide dogs, assistance dogs and therapy dogs (also in training) are welcome.