Residence document lost or stolen

Has your residence document been lost or stolen? Read what you need to do. 

Which residence documents?

  • Electronic residence card
  • Paper residence documents
    • Orange card (‘attestation of registration’)
    • Annex 15 or annex 49
    • Annex 8ter
    • Annex 3 (‘declaration of arrival) or 3ter (‘notification of presence’)
    • Annex 33 or 3septies (for border and mobility student)

Step 1: File a report with the police and Docstop

Report the loss or theft of your residence document to the police. You will receive an 'annex 12' or a certificate of loss ('attest van verlies').
Is it a paper residence document? Only report this if the document was still valid at the time of loss or theft.

File a report with the police

Also have your lost or stolen electronic card blocked by Docstop.

Step 2: Apply for a new residence document

Residence card or orange card

All other paper residence documents

You make an appointment at the city office.

How to make an appointment?

You can do so online or by phone

Online

If you are not in Belgium, you can only make an appointment by phone.

Make an appointment

Call us

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What do you need to bring?

  • Annex 12 or certificate of loss ('attest van verlies')
  • National passport or identity card
  • Did the document contain a photo? Then bring 1 passport photo.

Recovered your electronic residence card?

Did you declare your electronic residence card lost or stolen? Then you may no longer use or reactivate it. Have the recovered card destroyed by the city.

Do you have a question?

Contact us. We are happy to help you.

Call us

016 27 21 94

Mail us

nietbelgen@leuven.be
We will get back to you as soon as possible.
Something wrong or unclear on this page? Let us know.